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WHAT DO YOU GET WITH A GORD'S BIKE?
Without going into the usual "you get a great bike, professional service, brands that give a hoot about your experience, staff that care..." What you get when you buy a bike at Gord's is spelled-out clearly on all our sales-tags.
And it's laid out in detail below for all to see.
GORD'S SERVICE PLAN
Nothing sucks more than buying a bike and being left all alone, trying to figure out what to do next from a maintenance point of view. We're not like that. When we sell you a bike we would like to think that it's the begining of a mutualy beneficial relationship. So when we say "don't worry about it" we're saying it like it's a good thing. Like we're going to be there for you. Before we spell out what we provide for free on all regular-priced bikes, allow us to point out that all clearance-priced bikes can be had with our service plan for an additional $125. Now that we've gotten that out of the way, here's what every new, non-clearanced-priced, Gord's bike comes with: FIRST SEASON FREE MAINTENANCE
for your first season, if anything should go wrong
with your bike, just bring in in to either shop
(appointments are always appreciated) and
provided it’s not impact, abuse, wear and tear or
submersion related we’ll take care of it for FREE
(parts may be extra) In the unlikely event that
the work required is not covered, we will always
hook you up with discounted service rates.
PRIORITY SERVICE
As much as possible, we’ll always do our best to
move your bike service to the front of the line.
We always prioritize “Gord’s Bikes” as a thank
you for supporting us. and to keep you riding!
FREE TUNE CLINICS
Knowledge is a beautiful thing. Let us teach you how to take care of your sweet new bike. A little bit of knowledge and a little lube here and there can ensure your riding experience is a long and pleasant one. With each bike sold, we extend a free tune-clinic to the owner. No charge, no pressure, non-intimidating... just an hour or so (at your leisure) to guide you through the maintenance process or to teach you the basics... like changing a flat or lubing your chain. So if you've purchased a bike from us recently, go ahead, don't be shy,
Email Jared@Gords.com for the next class.
FIVE YEARS OF FREE TUNE UPS
Keep your bike running like new! At the rate of
one complete tune-up per year we’ll provide
you with 5 free yearly full tune-ups. The first of
these will extend your warranty from 90 days to
to two full years! (see lower for details). You will be given a tune card when you purchase your bike. Do not
lose this card as it is equired in order for you to
take advantage of these free tunes.
Remember: This card can not be replaced.
FREE 30 DAY WARRANTY TUNE-UP
\After 30 Days (of riding) or 100km's (more or less) please drop off your bike at either Gord's location and leave it with us for a few days for your "Warranty Tune-up". It's simple THIS IS FREE OF CHARGE (except in the unlikely event that you should need non-warranty wear parts like tires, brake pads, bottom brackets and cables or extra cleaning). Doing so will automatically extend your -manufacturers defects- warranty from the standard 90 days to a full 2 years from date of purchase. You must have your "warranty tune-up" wihin your first season in order to activate the extended warranty.
FREE UNLIMITED ADJUSTMENTS
For as long as you own your bike, and as long as you don't abuse your bike, we'll never charge you for minor gear, brake or fit adjustments. Some other shops may or may not call this "lifetime free service", we call it what it is: Free unlimited adjustments FOR AS LONG AS YOU OWN YOUR BIKE.
TWO YEAR COMPONENT WARRANTY
As we stated above, provided youuse one of your 5 free tune-ups within the first season of you owning your bike, we'll extend your warranty and cover your bike with a comprehensive component warranty well beyond what any manufacturer offers.
You'll be covered against manufacturer's defects
and related labor costs for a full two years from date of purchase. This warranty does not, however cover breakage from impact, abuse or excessive wear due to things like submersion or dirt jumping or poor maintenance. Not covered by our warranty: Tires due to wear or puncture (pinch flats included), bottom brackets or brake pads (including brake bleeds).
FULL FRAME WARRANTY
Most of our bikes come with a minimum 5 year frame warranty. Some of our bikes feature lifetime frame warranties protecting the owner against manufacturers defects. These warranties vary by supplier. We supplement those warranties by offering free frame prep labor (a $150 value)
within the first 5 years. Of course, these warranty programs are void if your bike is abused, submerged, used to dirt jump or if winter ridden.
PERKS
Oh we're not quite done yet! Check in store for the list of perks that you get when you plunk down your dollars at Gord's for your next bike!
For even more perks, go ahead, join Gord's Bike Club and see what it is to be part of the family.
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